IT Service Management (ITSM)

As processes and procedures become more complex, the demands regarding your IT infrastructure increase. IT service management (ITSM) starts here, faces the challenge and creates the necessary remedy. ITSM offers an improvement in process quality, an increase in efficiency and, above all, a high level of cost-effectiveness. We have the technical and interdisciplinary knowledge necessary for planning, implementation and optimisation.


Strategic IT Service Management

promantis offers its customers many years of experience in service management, expert knowledge as well as support in cost management, KPI control, strategy development and in the design of ITIL processes. Best precision and quality distinguish ourselves and our methods. We ensure the definition and update of your role descriptions and documentation templates so that your teams are continuously informed and prepared.

Our certified consultants help you in a diligent and needs-oriented manner to work out plans and prioritisation, so that you are able to achieve your goals in a short time. Our teams are interdisciplinary and internationally experience. They help you to make your projects flexible and operationally reliable.